Privacy Policy

Empowering Tech and affiliated companies value and respect the privacy of the people we deal with. We are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations.

This Privacy Policy describes how we collect, hold, use and disclose your personal information, and how we maintain the quality and security of your personal information.

What is personal information?

“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.

It can include names, addresses, email addresses, telephone numbers, but also will include a wealth of other information such as IP addresses and cookie data which, when combined or individually, can be used to identify a person.

What Personal Information do we collect?

The Personal Information we collect about you depends on the nature of your dealings with us or what you choose to share with us.

We collect the following Personal Identification information, such as

• Name
• phone number
• home address
• email address

What systems do we use?

We use a range of different systems to enable us to conduct our business, including but not limited to Oracle Netsuite, ON24, Microsoft Office 365 and other email communication systems.

How do we obtain your personal information?

If you have bought something from us, we will have your email address, phone number and address in our systems.

If you choose to deliver items to a third-party (such as a friend) we will also have their name and address. Information is only used to help us deliver the parcels and contact you. You may also optionally decide to receive our newsletter and/or product & event notifications. You can opt-out of these at any time.

How do we use your personal information?

We use personal information for many purposes in connection with our functions and activities, including the following purposes:

• In addition to processing your order, we also maintain an order history of your purchases. This allows you and us to track your deliveries and review your past purchases in case of any warranty or returns.
• Marketing communications such as email newsletters, updates regarding events etc.

Disclosure of personal information to third parties

We may have to disclose some of your information to our suppliers to enable us to conduct our business, such as delivery companies and banks.

By using our website, you consent to us using the personal information you have given EmpoweringTech, our trusted partners, group companies, suppliers and resellers, as outlined in this Privacy Policy.

How do we protect your personal information?

Empowering Tech will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by:

• All personal information is stored within our systems which are tightly controlled.
• Taking measures to restrict access to only personnel who need that personal information to effectively support you as a customer.

Having technological measures in place including encryption during the website checkout process and firewalls.

Online activity