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Contact Scanning Pens
Our expert team is on hand to answer your questions and advise on every aspect of the reading support process. From C-Pen support to device compatibility and queries about shipping and billing, don’t hesitate to get in touch.
How can we help you today?
Track your order
Check your order status with us at: auorders@scanningpens.com
Contact accounts
Email accounts here: auaccounts@scanningpens.com
Product support
Visit Product support or email us on ausupport@scanningpens.com
Scanning Pens Australia
Scanning Pens Pty Ltd
Suite 206
25-27 Grose Street
Parramatta NSW 2150
ABN: 37 620 306 836
NDIS Provider: 4-4331-4749
PO Box Address
Scanning Pens Pty Ltd
PO Box 2138,
North Parramatta, NSW 1750
FAQ
We have put together a list of answers to your most frequently asked questions gathered from years of supporting our customers and feedback from the wonderful Scanning Squad community. Check it out below and let us know if there’s any question you think we might be missing.
Join our LiveChat!
We aim to always have a helpful hand at the other end of our LiveChat. Whether you want to learn more about our products or need help locating a package, just look to the bottom right of your screen to get the conversation started.