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Contact Scanning Pens

Our expert team is on hand to answer your questions and advise on every aspect of the reading support process. From C-Pen support to device compatibility and queries about shipping and billing, don’t hesitate to get in touch.

How can we help you today?

Track your order

Check your order status with us at: auorders@scanningpens.com

Contact accounts

Email accounts here: auaccounts@scanningpens.com

Product support

Visit Product support or email us on ausupport@scanningpens.com

General enquiries

Call us on (02) 8855 7100

Email us on auinfo@scanningpens.com

Scanning Pens Australia

Scanning Pens Pty Ltd

Suite 206

25-27 Grose Street

Parramatta NSW 2150


ABN: 37 620 306 836

NDIS Provider: 4-4331-4749

PO Box Address

Scanning Pens Pty Ltd

PO Box 2138,

North Parramatta, NSW 1750

FAQ

We have put together a list of answers to your most frequently asked questions gathered from years of supporting our customers and feedback from the wonderful Scanning Squad community. Check it out below and let us know if there’s any question you think we might be missing.

Take me to FAQs.

Join our LiveChat!

We aim to always have a helpful hand at the other end of our LiveChat. Whether you want to learn more about our products or need help locating a package, just look to the bottom right of your screen to get the conversation started.